Filing A New Claim? There’s a Lot to Consider


As leading Philadelphia and NJ public adjusters, we’re fully aware of how many aspects need to be considered when filing a new insurance claim. Most homeowners, however, don’t have the chance or the time to look into the specifics on how all various intricacies affect the process. That’s why we wanted to give a brief introduction to some of the many things you have to consider when filing a new claim. We also offer a free consultation, including a home or office, so please don’t hesitate to contact us for more information.


Make Sure to Report Detailed Descriptions

If you miss an area, don’t make it clear what the quality and features of the damaged items are, or forget to include the exterior damage, the claim estimate will be incorrect.


Remember to Include All Items

Everything ranging from kitchen appliances and personal photos to landscaping items and pantry or freezer products will add to the amount of the claim. Forget some of them, and you are likely to be underpaid.


Document the Losses Thoroughly

When possible, have as much proof, like photos or videos of the damage, as possible. Receipts for household inventory are also great to have. In general, you can never have too much proof of the damage and its value, so please save and record any relevant information.


Save Receipts and Damaged Items

If possible, save all damaged items as well as any receipts for temporary repairs, including utility bills.


Keep a Log

Make sure you keep a log of all your interactions that have something to do with the claim. This includes written correspondence, phone calls, voicemails, e-mails, and texts.


Don’t Begin Repairs

Until the claim has been approved by your insurance company, do not begin any repairs or replace anything. Also, please remember you are not obliged to use the insurance company’s contractors.


Consult a Professional

If you have never filed a claim before, it can be hard to understand the cause and scope of the loss, figure out everything that needs to be reported, understand how thorough the reporting needs to be, hire the right constructors and follow the insurance policy obligations. That’s why we always recommend that you at least consult a professional for more information.